Privacy policy

What data we process

The website form may process your phone number, name, inquiry text, tech­ni­cal request-sub­mis­sion details, UTM tags, and basic server logs gen­er­at­ed while using the site.

The amount of data depends on how the form is com­plet­ed: a phone number is enough for a quick call­back, while the user may vol­un­tar­i­ly add a name and a brief de­scrip­tion for a more de­tailed request.

Purpose of processing

Per­son­al data is processed to receive and handle the request, contact the user, provide a free initial con­sul­ta­tion, assess the inquiry, and or­ga­nize further com­mu­ni­ca­tion.

Tech­ni­cal data and an­a­lyt­ics events may also be used to improve the website, assess ad­ver­tis­ing ef­fec­tive­ness, and prevent spam.

Purposes for processing and sharing data

Pro­cess­ing takes place because the user vol­un­tar­i­ly submits a request through the website form and because the website op­er­a­tor has a le­git­i­mate in­ter­est in com­mu­ni­cat­ing with prospec­tive clients.

To process a request, data may be sent to an ex­ter­nal CRM, as well as an­a­lyt­ics plat­forms and in­fra­struc­ture providers that support the website.

Storage and protection

The website op­er­a­tor takes rea­son­able or­gan­i­sa­tion­al and tech­ni­cal mea­sures to protect per­son­al data from unau­tho­rised access, al­ter­ation, loss or dis­clo­sure.

Data re­ten­tion is de­ter­mined by the need to process an ap­pli­ca­tion, com­mu­ni­cate with the user, meet legal oblig­a­tions, and conduct in­ter­nal quality control.

Cookies and analytics

First-party site an­a­lyt­ics au­to­mat­i­cal­ly col­lects tech­ni­cal data about page use. This in­cludes views, nav­i­ga­tion, active time, tool use, and tech­ni­cal stages of forms and AI chat. Contact details, appeal text, AI chat mes­sages, and ar­bi­trary URL pa­ra­me­ters are not trans­mit­ted.

The choice to enable or disable an­a­lyt­ics is stored in this browser. A random session iden­ti­fi­er is stored only in the tab, changes after 30 minutes of in­ac­tiv­i­ty and is not used to rec­og­nize a visitor across sites or later visits. When an­a­lyt­ics is enabled, the session iden­ti­fi­er may as­soc­iate a request with actions in that session without sending contact details to an­a­lyt­ics.

An­a­lyt­ics can be turned off using “An­a­lyt­ics set­tings” at the bottom of the page. This stops further col­lec­tion of browser be­hav­iour data and clears the queue and session iden­ti­fi­er in the tab. DNT or GPC signals turn off this col­lec­tion. An­a­lyt­ics set­tings do not affect the ability to submit a request.

First-party an­a­lyt­ics events are stored for up to 90 days, and daily sum­maries for up to 24 months. Re­gard­less of browser an­a­lyt­ics set­tings, the server records ac­cept­ed ap­pli­ca­tions without sending contact details or request text to an­a­lyt­ics. When browser an­a­lyt­ics is dis­abled, an ap­pli­ca­tion is not linked to actions in the tab. Ac­cep­tance is con­firmed only after a CRM re­sponse; a click or browser message alone does not mean the ap­pli­ca­tion was ac­cept­ed.

If GA4, Google Ads, or Meta Pixel is enabled, data about in­ter­ac­tions with the form may be trans­mit­ted to those plat­forms under their own poli­cies.

User rights

The user has the right to know the sources and pur­pos­es of per­son­al data pro­cess­ing, and to request cor­rec­tion, up­dat­ing, re­stric­tion of pro­cess­ing, or dele­tion of data in cases pro­vid­ed for by Ukrain­ian law.

A request con­cern­ing per­son­al data can be sub­mit­ted through the website form by stating its subject and pro­vid­ing suf­fi­cient iden­ti­fy­ing in­for­ma­tion for follow-up.

Information about the data holder

Per­son­al data con­troller: the op­er­a­tor of yuryst-kyiv.com for re­ceiv­ing and pro­cess­ing re­quests sub­mit­ted through the form.

The website op­er­a­tor may update this policy. The current version is always pub­lished on this page with the date of the latest update.